Decrease Stress with Effective Communication
Communication seems like it should be a simple thing to do, right? It should be as easy as breathing, or eating or watching TV. Highly successful individuals have excellent communication skills. They communicate to others about what they want, what they need and how they’d like things done. They know that in order to succeed communication is key.
Most issues can be resolved with simple communication. Think of all the issues and stresses you’ve had in your business and your personal life. How many of them were from lack of communication or a miscommunication?
I would like to think that most people that work for me don’t think I’m an evil Queen but if there is one thing I’m a huge stickler on its COMMUNICATION. I want to know what obstacles my virtual assistants are facing, I want to know when they are sick or taking a vacation, I want to know the good, the bad and the ugly. And I’d better not find out that they are not communicating with their clients. So my VA’s know me well and know that if they communicate with me and their clients in a timely fashion then no one loses their head.
So how can you prevent communication breakdown in the office or at home? There are some simple things that everyone can do, even if you are an excellent communicator but you are dealing with someone who doesn’t communicate well – try the options below.
- Really listen to the other person. Sometimes I think we are so caught up in what we are doing that we don’t really listen to the other person and we miss important information. When speaking with someone try to give them your undivided attention.
- Pick up the phone if you need to. Sometimes email and texts just don’t cut it. If we are going to have to text each other 5 times to make plans then we probably should just get on the phone and talk it out. Or if you are emailing back and forth with an employee or client several times over an issue pick up the phone and resolve the issue.
- Respond to important emails and phone calls in a timely fashion. I will admit when people don’t respond to important messages in a timely manner – even meaning within 24 hours- this is a pet peeve of mine. Now what may be important to you and what may be important to someone else could be two different things so you can make your best judgement on what you feel that you need to respond to.
- Schedule time to communicate. We are all super busy people and a week, a month, a year can go by so quickly. Schedule a weekly call with people that need to know what you are up to. Set aside 10-20 minutes each week to get this call in and it could save you so much stress and headache. Sometimes a daily check-in may be required, just schedule the time and stick to it.
- Communicate what you want from others. People aren’t mind readers and don’t know what you want if you don’t tell them. I will admit that years ago my communication skills lacked a bit in this department. Finally, my husband told me that he could not in fact read my mind and this came as a shock to me. I started wondering if all spouses were like this or just mine – in case you haven’t figured it out yet – I’ve learned that there isn’t a spouse out there that can read minds so I guess at work and at home we need to tell people what we want.
Once you start effectively communicating with others you may find a huge increase in productivity among your employees, a higher satisfaction rate among your clients and a happier home life. Take a step back and look at the things in your life that cause you stress? Can any of those things be resolved with increased communication? If so, then start communicating more effectively today!